Privacy Policy

Who We Are

Macshan Golf is an online retailer in golf accessories and related products. We are committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect and process the following personal information:

When You Place an Order

  • Name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order history

  • Payment information (processed securely by our payment providers)

When You Contact Us

  • Name

  • Email address

  • Telephone number

  • Details contained in your enquiry

When You Visit Our Website

We may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Website usage information

  • Referral and traffic information

  • Analytics data

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Deliver products

  • Provide customer support

  • Respond to enquiries

  • Manage returns and refunds

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send marketing communications where you have consented

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you:

  • New product announcements

  • Special offers

  • Promotions

  • Golf-related news and updates

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Payment Processing

Payments made through our website are processed by trusted third-party payment providers such as Stripe, PayPal, Apple Pay, Google Pay, or other secure payment gateways.

We do not store full payment card details on our servers.

Delivery Providers

To fulfil orders, we may share the necessary information with delivery and courier companies, including:

  • Your name

  • Delivery address

  • Contact telephone number

  • Email address where required for delivery notifications

Cookies and Analytics

We use cookies and similar technologies to:

  • Ensure our website functions properly

  • Remember your preferences

  • Analyse website traffic

  • Measure marketing performance

  • Improve the user experience

Please refer to our Cookie Policy for further details.

Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent for marketing activities

Contact Us

If you have any questions about this Privacy Policy, please contact:

Macshan Golf Limited
Email:info@macshangolf.com